Module 8 - Management

Manage Your Team with Confidence – Lead Like a Pro One essential skill that every business owner must develop is effective management. It all starts with establishing a strong management process for your business. In this module, we’ll guide you through setting up and implementing an effective management system. This includes the following: Creating streamlined recruitment and induction procedures Managing discipline and terminations effectively Driving team performance through meetings, training, one-on-ones, and performance reviews We’ll show you how to bring all these elements together to confidently manage your team and enhance your effectiveness as a leader. The result? A high-performing team that runs smoothly. Lesson 1 Understanding Management Lesson 2 Develop Your Recruitment & Induction Processes Lesson 3 Develop Team Performance Processes Lesson 4 Develop Your Discipline & Termination Processes Lesson 5 How to Use This to Manage Your Team Lesson 6 Bringing It All Together

Mastering Business Management

This book is a symphony of strategic insights, blending time-tested principles with innovative approaches

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Join the SmallBiz Academy: Tools, Training, and Support to Transform Your Business

Q: Module 1 - Profit

Master the Most Important Aspect of Your Business – Profit In this module you'll get to master the most important part of your business - your profit! If you’re not making enough profit, you might as well close your business and get a job—it's that simple. If you're not making enough profit then you may as well close your business and go and get a job. Profit is the reason you are in business. To help you master your profit, first we’ll calculate the most critical number in your business—your break-even point. You’ll gain absolute clarity on your costs and the exact number of sales you need each day, week, month, and year to not only break even, but hit your profit goals. We’ll then prepare a tailored business and personal budget, empowering you to set sales targets, manage costs effectively, and maximise profits. We’ll show you exactly how much you need to cover your lifestyle while setting money aside to grow your wealth. With this in place, you'll finally know what to do to get ahead financially. Lesson 1 Understanding Profit Lesson 2 Calculating Your Break-Even Lesson 3 Preparing a Business Budget Lesson 4 Preparing a Person Budget Lesson 5 Building Your Wealth Lesson 6 How to Manage Profit

Q: Module 2 - Cash

Master Your Cash – Because Cash Is King Next, we’ll help you take control of your cash flow. In business, cash is king —it’s the lifeblood of your business. If it runs out, so does your business. Yet, I can count on one hand how many business owners I’ve seen manage their cash flow properly. It’s a huge risk! The first step in mastering your cash is understanding your cash gap —the time between getting paid, paying your suppliers, and managing inventory or job processing. We’ll help you calculate this gap, then develop strategies to shrink it and boost your cash flow, ensuring your business stays strong and financially secure. Then we'll create a weekly cash flow forecast and management system tailored to your business. This system will ensure your cash flow is reviewed and updated weekly, with a process in place to set aside funds for tax and profits, giving you greater control and peace of mind. Lesson 1 Understanding Cash Lesson 2 Calculating Your Cash Gap Lesson 3 Closing Your Cash Gap Lesson 4 Setting Up Your Cash Flow Forecast Lesson 5 Updating Your Cash Flow Forecast Lesson 6 How to Manage Your Cash

Q: Module 3 - Data

Understanding Your Data – The Language of Business Numbers are the language of business. They show you what’s working and where you can improve. In this module, we’ll set up your reporting systems and teach you how to interpret the numbers that drive your business. First, we’ll help you identify the key data—both financial and non-financial—that you need to monitor and manage your business effectively. Using our tools, we’ll create custom dashboards for daily, weekly, and monthly reporting, giving you clear, actionable insights at a glance. Next, we’ll show you how to ensure you have a reliable bookkeeper and accountant to support your business. We’ll help optimise your accounting software and processes to deliver accurate reports and information, empowering you to make confident, informed decisions. Lesson 1 Understanding Your Numbers Lesson 2 Setting Up Your Business Dashboard Lesson 3 Reading Your Business Dashboard Lesson 4 How to Hire a Good Bookkeeper Lesson 5 How to Hire a Good Accountant Lesson 6 How to Put It All Together

Q: Module 4 - Delivery

Consistency Is Key – Delivering Your Product or Service Before scaling your business, it’s essential to ensure you can deliver your product or service consistently and reliably at scale. In this module, we’ll start by developing, documenting, and implementing your Unique Customer Experience Process. Next, we’ll show you how to train your team to follow this process and hold them accountable, ensuring everything runs smoothly and delivers exceptional results every time. This will provide the strong foundation you need to scale your business with confidence. Lesson 1 Understanding Delivery Lesson 2 Designing Your Delivery Process Lesson 3 Developing Your Delivery Process Lesson 4 Implementing Your Delivery Proces Lesson 5 Training Your Team Lesson 6 Bringing It All Together

Q: Module 5 - Marketing

Tell the World About Your Business – Market Like a Pro You could have the best product or service in the world, but without effective marketing, no one will know about it. In this module, we’ll show you how to market your business like a pro. First, we’ll help you craft a clear, compelling marketing message and story that highlights who you are, why you do what you do, and why customers should choose you. Next, we’ll create engaging content and irresistible offers to guide potential customers through your marketing process. Finally, we’ll map out your entire marketing journey and build a robust digital marketing strategy. This includes designing a content-rich website and implementing a mix of strategies to drive traffic through your sales and marketing funnels. Lesson 1 Understanding Marketing Lesson 2 Crafting Your Marketing Message Lesson 3 Designing Your Marketing Funnel Lesson 4 Setting Up Your Content-Rich Website Lesson 5 Setting Up Google Ads & Meta Ads Lesson 6 Bringing It all Together

Q: Module 6 - Sales

Turn Leads into Sales – Sell Like a Pro Strong sales skills are essential for your business to succeed. But success shouldn’t rely solely on your ability to sell. To build a thriving, scalable business, you need a solid sales process and a high-performing sales team to drive growth. In this module, we’ll guide you through developing, documenting, and implementing a comprehensive sales process. You’ll create detailed flowcharts for each step, craft compelling scripts and content, and design quote templates and supporting documents to enhance efficiency and impact. Next, we’ll show you how to build and strengthen your sales team, provide top-tier training, and manage them effectively. You’ll also learn how to hold them accountable, track performance, and reward outstanding results. Lesson 1 Understanding Sales Lesson 2 Designing Your Sales Process Lesson 3 Creating Your Sales Content Lesson 4 Setting Up Your Sales Team Lesson 5 Managing Your Sales Team Lesson 6 Bringing It All Together

Q: Module 7 - Systems

Build a Team to Run the Business – So You Don’t Have To To build an effective team, you first need to plan exactly what your business requires. It’s essential to organise what needs to be done and by whom. Once that’s clear, you can start assigning people to roles and delegating tasks. In this module, we’ll help you design the structure and systems needed to build a high-performing team. Together, we’ll map out exactly who you need, how they’ll operate, their responsibilities, and the results they should deliver. We’ll then create an organisational chart tailored to your business, define clear position descriptions for each role, and document your vision and values. Finally, we’ll show you how to use these tools to build and manage a team that drives your business forward. Lesson 1 Understanding Systems Lesson 2 Developing Your Org Chart Lesson 3 Developing Your Position Descriptions Lesson 4 Developing Your Vision & Values Lesson 5 How to Use This to Build Your Team Lesson 6 Bringing It All Together

Q: Module 9 - Leadership

Become the Leader Your Business Needs To build a team that can run your business effectively, strong leadership is essential. By improving your leadership skills, you’ll unlock greater potential for both yourself and your team, compounding your success. In this module, we’ll help you enhance your leadership abilities to drive business growth. You’ll start by mastering the DISC personality tool—a powerful framework for understanding people. We’ll show you how to apply it to connect with your team, improve communication, and lead with confidence. Next, we’ll cover core leadership training, including organization, communication, decision-making, motivation, delegation, change management, and teamwork. By the end, you’ll have the skills and confidence to lead your team to new heights. Lesson 1 Understanding Leadership Lesson 2 Using DISC to Lead Your Team Lesson 3 Keys to Communicating & Delegating Lesson 4 Keys to Decision Making & Change Manager Lesson 5 Keys to Motivation, Organisation & Teamwork Lesson 6 Brining It All Together

Running a business can be tough and lonely. No one teaches you how to succeed, and finding support isn’t easy. That’s where The SmallBiz Academy comes in. Group business coaching for small businesses.

I’m an accountant (don’t hold that against me!) who’s spent a lifetime business coaching business owners (yes, I’m getting old). Using my experience, I’ve created this affordable program to help business owners thrive.

For a small monthly investment, you’ll get:

The Business Fundamentals Training Suite:
10 key modules, hours of video training, and dozens of tools and templates.
Twice-Monthly Business Coaching Sessions:
Practical guidance to help you apply what you learn.
A Supportive Community:
Connect with other business owners as you work to improve your business.

Download →

Download the 21-Step SmallBiz Success Checklist

This checklist breaks down the proven principles to strengthen your business foundation, providing clear, actionable strategies you can implement today. Plus, you’ll get a preview of how our coaching programs can help you grow and succeed.

Download →

Download the 21-Step SmallBiz Success Checklist

What's Included

The Business Fundamentals Training Suite

As a member of The SmallBiz Academy, you’ll gain access to training modules covering the key business fundamentals: getting in control of your money, driving growth, and building a team.

The suite includes bite-sized video lessons with real-world examples and step-by-step guides to help you implement these principles in your business. You’ll also get a collection of tools, templates, and examples designed to deliver practical, actionable results.

This is hands-on business training where your business becomes the case study for success.

The Modules and Training Sessions Include:

Master the Most Important Aspect of Your Business – Profit

In this module you’ll get to master the most important part of your business – your profit!

If you’re not making enough profit, you might as well close your business and get a job—it’s that simple. If you’re not making enough profit then you may as well close your business and go and get a job. Profit is the reason you are in business.

To help you master your profit, first we’ll calculate the most critical number in your business—your break-even point. You’ll gain absolute clarity on your costs and the exact number of sales you need each day, week, month, and year to not only break even, but hit your profit goals.

We’ll then prepare a tailored business and personal budget, empowering you to set sales targets, manage costs effectively, and maximise profits. We’ll show you exactly how much you need to cover your lifestyle while setting money aside to grow your wealth.

With this in place, you’ll finally know what to do to get ahead financially.

Lesson 1

Understanding Profit

Lesson 2

Calculating Your Break-Even

Lesson 3

Preparing a Business Budget

Lesson 4

Preparing a Person Budget

Lesson 5

Building Your Wealth

Lesson 6

How to Manage Profit

Master Your Cash – Because Cash Is King

Next, we’ll help you take control of your cash flow. In business, cash is king—it’s the lifeblood of your business. If it runs out, so does your business.

Yet, I can count on one hand how many business owners I’ve seen manage their cash flow properly. It’s a huge risk!

The first step in mastering your cash is understanding your cash gap—the time between getting paid, paying your suppliers, and managing inventory or job processing. We’ll help you calculate this gap, then develop strategies to shrink it and boost your cash flow, ensuring your business stays strong and financially secure.

Then we’ll create a weekly cash flow forecast and management system tailored to your business. This system will ensure your cash flow is reviewed and updated weekly, with a process in place to set aside funds for tax and profits, giving you greater control and peace of mind.

Lesson 1

Understanding Cash

Lesson 2

Calculating Your Cash Gap

Lesson 3

Closing Your Cash Gap

Lesson 4

Setting Up Your Cash Flow Forecast

Lesson 5

Updating Your Cash Flow Forecast

Lesson 6

How to Manage Your Cash

Understanding Your Data – The Language of Business

Numbers are the language of business. They show you what’s working and where you can improve. In this module, we’ll set up your reporting systems and teach you how to interpret the numbers that drive your business.

First, we’ll help you identify the key data—both financial and non-financial—that you need to monitor and manage your business effectively. Using our tools, we’ll create custom dashboards for daily, weekly, and monthly reporting, giving you clear, actionable insights at a glance.

Next, we’ll show you how to ensure you have a reliable bookkeeper and accountant to support your business. We’ll help optimise your accounting software and processes to deliver accurate reports and information, empowering you to make confident, informed decisions.

Lesson 1

Understanding Your Numbers

Lesson 2

Setting Up Your Business Dashboard

Lesson 3

Reading Your Business Dashboard

Lesson 4

How to Hire a Good Bookkeeper

Lesson 5

How to Hire a Good Accountant

Lesson 6

How to Put It All Together

Consistency Is Key – Delivering Your Product or Service

Before scaling your business, it’s essential to ensure you can deliver your product or service consistently and reliably at scale.

In this module, we’ll start by developing, documenting, and implementing your Unique Customer Experience Process.

Next, we’ll show you how to train your team to follow this process and hold them accountable, ensuring everything runs smoothly and delivers exceptional results every time.

This will provide the strong foundation you need to scale your business with confidence.

Lesson 1

Understanding Delivery

Lesson 2

Designing Your Delivery Process

Lesson 3

Developing Your Delivery Process

Lesson 4

Implementing Your Delivery Proces

Lesson 5

Training Your Team

Lesson 6

Bringing It All Together

Tell the World About Your Business – Market Like a Pro

You could have the best product or service in the world, but without effective marketing, no one will know about it. In this module, we’ll show you how to market your business like a pro.

First, we’ll help you craft a clear, compelling marketing message and story that highlights who you are, why you do what you do, and why customers should choose you.

Next, we’ll create engaging content and irresistible offers to guide potential customers through your marketing process.

Finally, we’ll map out your entire marketing journey and build a robust digital marketing strategy. This includes designing a content-rich website and implementing a mix of strategies to drive traffic through your sales and marketing funnels.

Lesson 1

Understanding Marketing

Lesson 2

Crafting Your Marketing Message

Lesson 3

Designing Your Marketing Funnel

Lesson 4

Setting Up Your Content-Rich Website

Lesson 5

Setting Up Google Ads & Meta Ads

Lesson 6

Bringing It all Together

Turn Leads into Sales – Sell Like a Pro

Strong sales skills are essential for your business to succeed. But success shouldn’t rely solely on your ability to sell. To build a thriving, scalable business, you need a solid sales process and a high-performing sales team to drive growth.

In this module, we’ll guide you through developing, documenting, and implementing a comprehensive sales process. You’ll create detailed flowcharts for each step, craft compelling scripts and content, and design quote templates and supporting documents to enhance efficiency and impact.

Next, we’ll show you how to build and strengthen your sales team, provide top-tier training, and manage them effectively. You’ll also learn how to hold them accountable, track performance, and reward outstanding results.

Lesson 1

Understanding Sales

Lesson 2

Designing Your Sales Process

Lesson 3

Creating Your Sales Content

Lesson 4

Setting Up Your Sales Team

Lesson 5

Managing Your Sales Team

Lesson 6

Bringing It All Together

Build a Team to Run the Business – So You Don’t Have To

To build an effective team, you first need to plan exactly what your business requires. It’s essential to organise what needs to be done and by whom. Once that’s clear, you can start assigning people to roles and delegating tasks.

In this module, we’ll help you design the structure and systems needed to build a high-performing team. Together, we’ll map out exactly who you need, how they’ll operate, their responsibilities, and the results they should deliver.

We’ll then create an organisational chart tailored to your business, define clear position descriptions for each role, and document your vision and values. Finally, we’ll show you how to use these tools to build and manage a team that drives your business forward.

Lesson 1

Understanding Systems

Lesson 2

Developing Your Org Chart

Lesson 3

Developing Your Position Descriptions

Lesson 4

Developing Your Vision & Values

Lesson 5

How to Use This to Build Your Team

Lesson 6

Bringing It All Together

Manage Your Team with Confidence – Lead Like a Pro

One essential skill that every business owner must develop is effective management. It all starts with establishing a strong management process for your business.

In this module, we’ll guide you through setting up and implementing an effective management system. This includes the following:

Creating streamlined recruitment and induction procedures
Managing discipline and terminations effectively
Driving team performance through meetings, training, one-on-ones, and performance reviews

We’ll show you how to bring all these elements together to confidently manage your team and enhance your effectiveness as a leader. The result? A high-performing team that runs smoothly.

Lesson 1

Understanding Management

Lesson 2

Develop Your Recruitment & Induction Processes

Lesson 3

Develop Team Performance Processes

Lesson 4

Develop Your Discipline & Termination Processes

Lesson 5

How to Use This to Manage Your Team

Lesson 6

Bringing It All Together

Become the Leader Your Business Needs

To build a team that can run your business effectively, strong leadership is essential. By improving your leadership skills, you’ll unlock greater potential for both yourself and your team, compounding your success.

In this module, we’ll help you enhance your leadership abilities to drive business growth. You’ll start by mastering the DISC personality tool—a powerful framework for understanding people. We’ll show you how to apply it to connect with your team, improve communication, and lead with confidence.

Next, we’ll cover core leadership training, including organization, communication, decision-making, motivation, delegation, change management, and teamwork. By the end, you’ll have the skills and confidence to lead your team to new heights.

Lesson 1

Understanding Leadership

Lesson 2

Using DISC to Lead Your Team

Lesson 3

Keys to Communicating & Delegating

Lesson 4

Keys to Decision Making & Change Manager

Lesson 5

Keys to Motivation, Organisation & Teamwork

Lesson 6

Brining It All Together

The Modules and Training Sessions Include:

Money Mastery

1 – Mastering & Growing Your Profit

We’ll help you calculate the most critical number in your business—your break-even point. You’ll gain absolute clarity on your costs and the exact number of sales you need each day, week, month, and year to not only break even but hit your profit goals.
Together, we’ll prepare a tailored business and personal budget, empowering you to set sales targets, manage costs effectively and maximise profits. We’ll show you exactly how much you need to cover your lifestyle while setting money aside to grow your wealth.

2 – Mastering & Improving Your Cashflow

We’ll help you calculate your cash gap—the time it takes to get paid, pay your suppliers, and manage inventory or job processing. Then, we’ll develop strategies to shrink that gap and boost your cash flow.

Next, we’ll guide you in creating a weekly cash flow forecast and management system tailored to your business. This system will ensure your cash flow is reviewed and updated weekly, with a process in place to set aside funds for tax and profits, giving you greater control and peace of mind.

3 – Mastering & Using Data to Manage Your Business

We’ll help you identify the key data—both financial and non-financial—you need to monitor and manage your business effectively. Using our tools, we’ll create custom dashboards for daily, weekly, and monthly reporting, giving you clear insights at a glance.

We’ll show you how to ensure you have a reliable bookkeeper and accountant to support you, We’ll make sure they optimize your accounting software and processes to deliver the accurate reports and information you need to make confident, informed decisions.

Growth Mastery

4 – Mastering the Delivery of Your Product or Services

Before scaling your business, it’s essential to ensure you can deliver your product or service consistently and reliably at scale. In this training, we’ll work with you to develop, document, and implement your unique customer experience process.
Next, we’ll show you how to train your team to follow that process and hold them accountable to ensure everything runs smoothly, delivering exceptional results every time.

5 – Mastering & Improving Your Marketing

We’ll start by crafting a clear, compelling marketing message that highlights exactly why customers should choose you. From there, we’ll create engaging content and irresistible offers to guide potential customers through your marketing process.

Next, we’ll map out your entire marketing journey and build a robust digital marketing strategy. This includes designing a content-rich website and implementing a mix of strategies to drive traffic and seamlessly move leads through your sales funnel.

6 – Mastering & Improving Your Sales

In this training, we’ll guide you in developing, documenting, and implementing a comprehensive sales process. This includes creating detailed flowcharts for each step, crafting effective scripts, and designing quote templates and supporting documents to enhance the efficiency and impact of your sales efforts.

Next, we’ll show you how to build and strengthen your sales team, provide them with top-notch training, and manage them effectively. You’ll also learn how to hold them accountable to follow the process, drive sales, and reward their outstanding performance.

People Mastery

7 – Mastering & Improving Your Systems

In this module, we’ll help you design the essential structures and systems needed to build a high-performing team. Together, we’ll map out exactly who you need on your team, how they’ll operate, their responsibilities, and the results they should deliver.
We’ll create an organisational chart tailored to your business, define clear position descriptions for each role, and document your vision and values. Finally, we’ll show you how to use these tools to effectively build and manage a team that drives your business forward.

8 – Mastering & Improving Your Management

In this module, we’ll guide you in establishing and implementing an effective management process. This includes creating effective recruitment and induction procedures, managing discipline and terminations, and driving team performance through team meetings, training, one-on-ones, and performance reviews.

We’ll show you how to bring all these elements together to manage your team with confidence and enhance your effectiveness as a manager. The result? A high-performing team that runs smoothly.

9 – Mastering & Improving Your Leadership

In this module, we’ll help you elevate your leadership skills to drive success in your small business. You’ll begin by learning the principles of the DISC personality tool—a powerful resource for understanding people. We’ll show you how to use it to connect with your team and lead more effectively.

Next, we’ll provide core leadership training, covering essential areas like organization, communication, decision-making, motivation, delegation, managing change, and fostering teamwork. By the end, you’ll have the skills and confidence to lead your team to greater success

Twice-a-Month Coaching Session

Twice a month, we’ll get together to go through each step and brainstorm specific tactics for YOUR business. This is where the training comes to life, helping you turn insights into action and real-world results for your business.

Got questions? Submit them ahead of time and we’ll tackle them together during the session. You’ll also get the chance to learn from fellow business owners—hear what’s working for them, share ideas, and spark fresh inspiration for your own growth.

All sessions are recorded, so you can catch up or watch it again, whenever it suits you.

Community of Small Business Owners

We believe in the power of community, so we’ve created a private Facebook group exclusively for The SmallBiz Academy Members. This supportive space is where you can connect, collaborate, and share the journey of growing your business with others who truly understand the challenges and rewards of entrepreneurship.

Inside the group, you’ll find a network of like-minded individuals eager to offer advice, celebrate wins, and brainstorm solutions. Whether you’re looking for feedback, motivation, or simply a place to share ideas, this community has your back.

Together, you’ll navigate the process of implementing these business principles into your businesses step by step, supporting and inspiring each other every step of the way.

Client Success Stories

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What Our Clients Say

Toby has been coaching me now for around 7 years. I have learned so much from Toby, he is a wealth of information, it’s like he has read every business and personal development book ever written, and has consolidated that knowledge into the key things you really need to know. Toby’s insights on understanding people, and how to deal with a customer or staff member who has a grievance, have proved invaluable to me. Thanks Toby!!

Toby has changed my business, and well, my life.He has helped me create systems and policies for my staff, assisted with training them, helped with internet marketing and just about everything across the board with my business he has helped in improving.

We've been working with Toby now for several years. His knowledge and assistance on how to grow our business has been excellent. His support has helped us grow our business and we have learnt a great deal from his advise. We highly recommend Toby for all your business coaching needs.

We’ve worked with Toby for several years and find him caring, patient and knowledgeable. He is our rock when business becomes very overwhelming or stressful and realigns our focus. Toby is part of our team!

I have been working with Toby from E-Comm Business coaching for over 10 years. He helped us get the courage to go into business and has been instrumental in helping us with personal and business growth. Toby is very good with financial coaching and ensuring you measure the key numbers and also with the soft people side, helping us understand and manage ourselves and our team. He is also very good with marketing and is always up with the latest innovations and trends.

Receiving business coaching from Toby has been one of the greatest opportunities provided to me professionally. Toby has played an integral part in developing my role, building my team and further developing my skill set. Toby's ongoing support has been second to none. Highly recommended.

When we first enlisted the help of Toby, I thought we were doomed, and it would be easier to declare bankruptcy. It did not take long to build a fantastic working relationship with Toby. His straightforward approach, mixed with a great sense of humour really helped. We started running our businesses, opposed to our businesses running us! Over time the cash flow problems that once plagued us, gradually became a distant memory. We were approached with the opportunity to sell both of our shops with an offer just to good to refuse.

Toby has been an absolute asset to our business. He has helped us implement invaluable software, systems and procedures to assist with the company’s growth. He has helped us employ a fantastic team which has made all the difference to operations and also made running our business a lot more enjoyable. He has helped improve our marketing, and since working with Toby we have been growing strong and look forward to our biggest year yet. Toby is a great guy and it’s been a pleasure working with him.

Meet Toby

Hi, if we haven’t met already, my name is Toby. I am the founder and coach at The SmallBiz Academy.
I’m known as the blind accountant with the English accent! All of that is true. Although, I don’t like to admit I’m an accountant in public!

I got out of working in an accounting firm many years ago, though, and decided to use my skills to coach, mentor and consult one-on-one with business owners.

I started coaching before most business owners even knew what it was (yes, I’m getting old). That might be why I’m going blind!

The blindness comes from my genes. I am legally blind, although I can still see what I need too (or as some people say – selective seeing!). But who doesn’t want a blind accountant!

I am English too, hence the English accent, and I don’t mind telling people that, unless the Ashes are on. All these things have shaped who I am and what I’ve learnt.

I believe our great way of life is built on the backs of business owners who risk everything for a dream, driving our economy forward in the process.

My mission is to help these business owners succeed by providing the tools, training, and support they need to improve their chances of success,

FAQs for The SmallBiz Academy

1. What is the cost of The SmallBiz Academy program?

The program costs $550 per month (including GST). This includes access to all training modules, twice-monthly coaching sessions, a private Facebook community, and a suite of tools and templates designed to help you grow your business.

3. What if I can’t make it to the live coaching sessions?

No problem! All coaching sessions are recorded and made available for you to watch at your convenience. You can catch up on the sessions anytime, anywhere.

5. Can I ask questions during the coaching sessions?

Absolutely! You can submit your questions ahead of each session, and we’ll address them during the live call. This ensures your specific challenges and goals are tackled.

7. How will the program help me grow my business?

The SmallBiz Academy provides you with a comprehensive framework for success, combining training, coaching, and community support. You’ll learn proven strategies to manage your finances, grow your revenue, and build a high-performing team. Plus, the coaching sessions will help you tailor these strategies to your unique business needs.

9. What if I don’t see results?

The SmallBiz Academy is built on tried-and-tested principles that have helped countless businesses succeed. While results depend on your commitment and implementation, we’re here to guide and support you every step of the way.

11. What tools and templates will I get?

You’ll receive access to a range of practical tools and templates, including budgeting calculators, cash flow management systems, sales process templates, marketing worksheets, organizational charts, and more. These resources are designed to save you time and help you implement what you learn effectively.

13. Can I work through the training modules at my own pace?

Yes, you have full access to the training modules and can work through them whenever it suits you. The twice-monthly coaching sessions are there to complement the training and keep you on track.

2. Is there a minimum commitment period?

No, there’s no minimum commitment! You can leave at any time if you feel the program isn’t the right fit for you.

4. How does the private Facebook group work?

The private Facebook group is a supportive community of like-minded small business owners. It’s a space to share experiences, ask questions, and collaborate with others who are on the same journey. You’ll have access to this group as long as you’re a member of the Academy.

6. What does the Business Fundamentals Training Suite include?

The suite includes 10 key training modules covering essential business topics like managing your finances, improving cash flow, enhancing marketing, scaling your business, building a team, and more. Each module is packed with video lessons, real-world examples, and actionable tools to help you implement what you learn.

8. Who is this program for?

This program is designed for small business owners looking to take their business to the next level. Whether you’re just starting or have been in business for years, the Academy offers actionable training and support to help you grow.

10. How do I access the free workshop and checklist?

Simply sign up on our website to access The SmallBiz Success Roadmap workshop and the 21-Step SmallBiz Success Checklist. These resources will give you actionable steps to start transforming your business and help you decide if the Academy is the right fit for you.

12. Is the program suitable for my industry?

Yes! The SmallBiz Academy is designed to provide universal principles that can be applied to any industry. Whether you run a retail store, service business, or something else entirely, the strategies and tools can be tailored to fit your specific needs.

14. How do I sign up?

Signing up is easy! Visit our website, choose the membership option, and get started right away. You’ll gain instant access to all the resources and community features.

1. What is the cost of the SmallBiz Academy program?

2. Is there a minimum commitment period?

No, there’s no minimum commitment! You can leave at any time if you feel the program isn’t the right fit for you.

3. What if I can’t make it to the live coaching sessions?

No problem! All coaching sessions are recorded and made available for you to watch at your convenience. You can catch up on the sessions anytime, anywhere.

4. How does the private Facebook group work?

5. Can I ask questions during the coaching sessions?

Absolutely! You can submit your questions ahead of each session, and we’ll address them during the live call. This ensures your specific challenges and goals are tackled.

6. What does the Business Fundamentals Training Suite include?

7. How will the program help me grow my business?

8. Who is this program for?

9. What if I don’t see results?

10. How do I access the free workshop and checklist?

11. What kind of tools and templates will I get?

12. Is the program suitable for my industry?

13. Can I work through the training modules at my own pace?

Yes, you have full access to the training modules and can work through them whenever it suits you. The twice-monthly coaching sessions are there to complement the training and keep you on track.

14. How do I sign up?

Signing up is easy! Visit our website, choose the membership option, and get started right away. You’ll gain instant access to all the resources and community features.

FAQs for The SmallBiz Academy

1. What is the cost of the SmallBiz Academy program?

3. What if I can’t make it to the live coaching sessions?

No problem! All coaching sessions are recorded and made available for you to watch at your convenience. You can catch up on the sessions anytime, anywhere.

5. Can I ask questions during the coaching sessions?

Absolutely! You can submit your questions ahead of each session, and we’ll address them during the live call. This ensures your specific challenges and goals are tackled.

7. How will the program help me grow my business?

9. What if I don’t see results?

11. What kind of tools and templates will I get?

13. Can I work through the training modules at my own pace?

Yes, you have full access to the training modules and can work through them whenever it suits you. The twice-monthly coaching sessions are there to complement the training and keep you on track.

2. Is there a minimum commitment period?

No, there’s no minimum commitment! You can leave at any time if you feel the program isn’t the right fit for you.

4. How does the private Facebook group work?

6. What does the Business Fundamentals Training Suite include?

8. Who is this program for?

10. How do I access the free workshop and checklist?

12. Is the program suitable for my industry?

14. How do I sign up?

Signing up is easy! Visit our website, choose the membership option, and get started right away. You’ll gain instant access to all the resources and community features.

1. What is the cost of the SmallBiz Academy program?

2. Is there a minimum commitment period?

No, there’s no minimum commitment! You can leave at any time if you feel the program isn’t the right fit for you.

3. What if I can’t make it to the live coaching sessions?

No problem! All coaching sessions are recorded and made available for you to watch at your convenience. You can catch up on the sessions anytime, anywhere.

4. How does the private Facebook group work?

5. Can I ask questions during the coaching sessions?

Absolutely! You can submit your questions ahead of each session, and we’ll address them during the live call. This ensures your specific challenges and goals are tackled.

6. What does the Business Fundamentals Training Suite include?

7. How will the program help me grow my business?

8. Who is this program for?

9. What if I don’t see results?

signed for small business owners looking to take their business to the next level. Whether you’re just starting or have been in business for years, the Academy offers actionable training and support to help you grow.

10. How do I access the free workshop and checklist?

11. What kind of tools and templates will I get?

12. Is the program suitable for my industry?

13. Can I work through the training modules at my own pace?

Yes, you have full access to the training modules and can work through them whenever it suits you. The twice-monthly coaching sessions are there to complement the training and keep you on track.

14. How do I sign up?

Signing up is easy! Visit our website, choose the membership option, and get started right away. You’ll gain instant access to all the resources and community features.

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Hi, my name is Toby, and I am the founder and your coach at The SmallBiz Academy. I specialise in helping business owners implement the tried-and-tested business principles that can transform your business.

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